PLDT Tracker Guide
PLDT Tracker Guide – Check Repair Ticket Status & Interruption Updates
The tracker is commonly used to check the status of a repair ticket and to see whether an account or area is part of a service interruption.
What to prepare:
- Your landline number (area code + number) or account details.
- Any reference number you received when the issue was reported.
What you can check:
- Repair ticket status updates
- Whether your area is included in a reported interruption
- Progress notes when available
If you don’t have a ticket yet, do basic troubleshooting (restart modem; check LOS/Internet/PON) and then report the issue to generate a ticket.
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