PLDT maintenance may be scheduled to improve service reliability, and it can also happen unexpectedly due to urgent repairs. If you’re experiencing slow speeds or no internet connection, start by checking whether your area is affected by an interruption or ongoing maintenance.
What you can do right now:
Typical maintenance types:
If the problem persists after a restart and your modem lights indicate a connection issue, the next step is to check repair status and log a report via the tracker or support channels.
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Planning
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