PLDT Maintenance FAQ
PLDT Maintenance FAQ – Outages, Tracking, and Quick Fix Steps
Common questions and quick answers:
Q: How do I check if there is maintenance or an outage? A: Use the tracker and support updates to confirm whether your account or area is affected. User-report sites can be a secondary signal.
Q: What should I do first when I have no internet? A: Power off the modem for 5 minutes, power back on, then wait for sync. Check warning lights (LOS/Internet/PON).
Q: What do red or blinking modem lights mean? A: Red or blinking LOS/Internet/PON often indicates a connection or line signal issue that may require a repair ticket.
Q: How do I track repair progress? A: Check tracker status using your account details, or use SMS tracking formats when available.
Disclaimer: This website is an informational guide and is not affiliated with PLDT.
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